1. Introduction

SphereHub ("we," "us," or "our") operates a website platform designed to connect students and young professionals with potential roommates and housing options, utilizing an AI-powered matching algorithm. We also provide services to landlords, property managers, and universities (collectively, our "Services"). This Privacy Policy explains how we collect, use, and disclose the personal information we obtain through our Services.

2. Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you ("Personal Information").

A. Information You Provide Directly to Us

We collect the following categories of Personal Information you provide when you register for an account, complete our matching or waitlist forms, or otherwise use our Services:

• Identifiers: Your Name, Email Address, and Physical Address.
• Demographic Information: Date of Birth.
• User Preferences/Characteristics: Preferences necessary for roommate matching (e.g., lifestyle, study habits, etc.).
• Housing Information: Data you input related to housing (e.g., property size, rent, location, availability).

B. Information Collected Automatically

If we implement tracking technologies (such as cookies, pixels, or similar tools) in the future, we may automatically collect information about how you access and use the Services, including your IP address, browser type, operating system, and pages viewed. We will update this policy and provide proper notice and consent mechanisms before doing so.

3. How We Use Your Information (Purpose of Collection)

We use the Personal Information we collect for the following business and commercial purposes:

• To Provide Core Services: To facilitate the primary function of our platform, which is matching users (students and young professionals) with potential roommates and suitable housing options via our proprietary AI algorithm.
• Platform Operations: To create, manage, and maintain your account; to process your housing data inputs; and to communicate with you regarding your use of the Services.
• Product Improvement & Analytics: To analyze usage trends, test features, troubleshoot errors, and evaluate and improve the quality and effectiveness of our Services and AI matching algorithm.
• Marketing and Advertising: To send you promotional communications about SphereHub services, features, and offers that may be of interest to you.
• Legal Compliance and Security: To prevent, detect, investigate, and respond to fraud, unauthorized access, or other misuse of the platform; to comply with applicable legal obligations; and to enforce our terms and agreements.

4. Disclosure and Sharing of Personal Information

• Sharing with Other Users: By the nature of the platform, the information you designate as profile information or that is required for matching (e.g., your name, preferences, or housing listing details) will be shared with other SphereHub users, landlords, property managers, or universities for the explicit purpose of roommate matching and housing discovery.
• No Third-Party Sharing: We do not disclose your Personal Information to unrelated third parties for their independent marketing or advertising purposes.
• Legal Obligation: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or protect the safety of our users or the public.

5. Data Security and Retention

A. Data Security

We implement reasonable technical and organizational measures to protect your Personal Information against unauthorized access, disclosure, alteration, and destruction. These measures include the use of **encryption** and **access controls** to limit data access to authorized personnel.

B. Data Retention

We retain your Personal Information **until your account is deleted**. Once you delete your account, we will take steps to delete your data from our systems, subject to any necessary retention for legal compliance (e.g., maintaining records of transactions or legal obligations).

6. Your Rights and Choices

A. Accessing, Updating, or Deleting Your Data

You have the ability to **access, update, and delete** most of the Personal Information associated with your account directly through your **account settings** on the SphereHub platform. If you encounter any issues or wish to exercise these rights, please contact us using the details below.

B. Marketing Communications (Opt-Out)

You can opt-out of receiving promotional email communications from us by following the unsubscribe link provided in those emails. Even if you opt-out of marketing emails, we may still send you essential non-promotional communications, such as those about your account, security, or changes to the Services.

C. California Consumer Privacy Act (CCPA/CPRA)

As a US-based platform, your users may have rights under the CCPA/CPRA.

• Right to Know and Access: You have the right to request that we disclose the categories and specific pieces of Personal Information we have collected about you.
• Right to Deletion: You have the right to request the deletion of your Personal Information, subject to certain legal exceptions.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
• "Do Not Sell My Personal Information": **SphereHub confirms that it does not sell the Personal Information of its users** as that term is defined under CCPA/CPRA.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: